So far, in this COVID-19 pandemic period, WACREN has been able to maintain connectivity, largely, and will continue to do so. We have ensured the operation of the CENIC Network Operations Centre and continue to serve our members and their communities.

Staff safety and work

After assessing the situation of the pandemic in Ghana where our Secretariat is located, WACREN has asked staff members to resume working from the office partially; they work a few days at the office and other days from home. We have built a business continuity plan which accommodates eventuality like this pandemic, therefore work is ongoing smoothly and where there is an unforeseen circumstance, our staff move in swiftly to rectify the situation. We will continue to maintain our network infrastructure and services to the best of ability and capacity.


NOC and work

WACREN NOC, on daily basis continue to monitor and assess network traffic levels and make changes, when need be, to ensure reliable operations, with little or no ramifications on our Member NRENs. In case of any disruption, please contact or escalate to for swift action.

Helpful resources for our community

We are providing reference to webinars, resources and others leads to our community to minimise the negative impact of the pandemic on them. These include the following:

  1. The European Distance and E-Learning Network (EDEN) organised a webinar on 'Organising Digital Conferences' -
  2. Crisis Management Wiki by GÉANT -
  1. Wiki for Educational Resources and Best Practices by GÉANT -
  1. Videoconferencing platform Zoom. We encourage the use of online tools for meetings. WACREN would like to remind members that a videoconferencing service using Zoom is available as part of the WACREN service portfolio. For more information and subscription to this service, please contact
  1. Digital Development GP of the World Bank hosted a virtual roundtable where voices of national governments as well as public and private stakeholders shared about lessons learned over the past several months on the broadband school connectivity to alleviate the negative impact of the pandemic on the education space across the World.

We at WACREN hope that you and your loved ones are in good health and safe from COVID-19. Together, we will survive this situation and bounce back to normality.

Please contact us at  for questions or support.